responsive librarianship training


Libraries across America faced an increase in demand since the pandemic as people turned to librarians for resources to deal with sensitive topics like death, anxiety, and loneliness. But, librarians were not traditionally trained to serve this need. The pandemic made in-person training unsafe and inefficient. Libraries needed modern virtual training that could teach adults emotional intelligence.


As part of an initiative to launch an innovative adult learning program, the University of South Florida (USF) received a grant for Responsive Librarianship training. I was asked to create a virtual training that would prepare librarians and librarian social workers to engage in empathetic listening and practice emotional intelligence while hosting group sessions similar to book clubs. My team was charged with creating a strategic plan that used an evidence-based approach to achieve learning outcomes that included fostering positive self-care and promoting open communication with sensitivity.

One of our challenges was training people to interact with others without having real people to simulate spontaneous conversation. We addressed this challenge by creating a role-playing scenario-based learning experience in Articulate Storyline. Our design goal was to create an online environment that closely resembled what the trainees would face in real life. For that reason, we decided to use photos and videos of real people instead of cartoon avatars. To make the trainee feel like they were immersed in a room with real people, I used a first-person design that was further enhanced by Storyline’s new 360-degree photo function.

I met with SMEs and collaborated on the storyboarding process. I served as the Storyline architect for the following training. I also shot and edited green screen videos in Adobe Premiere Pro and edited 360-degree photos in Adobe Photoshop.

TV studio training


TV news students at the University of South Florida expressed disappointment in having to take their classes online during the pandemic because they couldn’t use the TV studio and control room on campus.


I created this 360-degree project using Articulate Storyline to give students an interactive behind-the-scenes look at our TV studio so they’d be prepared to identify the equipment and understand the roles. This prepared students to work in TV studios even if they couldn’t get in-person hands-on experience.

Click and drag the images to see the 360-degree lessons on studio and control room functions:

mobile equipment training


Beginner mobile storytellers often show up to video shoots and realize they forgot to bring all of the equipment they need. It costs the storytellers valuable time because they have to reschedule shoots when they forget gear at home.


I created this project using Articulate Storyline to help beginner storytellers visualize the equipment they need to pack with them. Learners click hotspots on the first slide to learn the vocabulary and function of each piece of equipment. Then, I added a drag and drop interaction on the second slide to encourage learners to engage with the content in a way that will help them remember to pack the right equipment with a mental checklist.

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